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ASAP Credit
ASAP Credit Africa

Privacy Policy

Data Privacy

Privacy Policy for ASAP Credit Limited

This Privacy Policy explains how we collect, use, store, and protect personal data across our services, including KYC-related records, and how you can exercise your rights under applicable Kenyan data protection law.

Effective date20 December 2025
Last updated01 March 2026
What personal data we collect
Why and how we process data
Storage, retention, and security
Disclosure rules and legal limits
Your rights and how to complain
1

Section 1

Introduction

This Privacy Policy explains how ASAP Credit Limited ("ASAP Credit Limited", "we", "us", "our") collects, uses, stores, and protects personal data in the course of providing our services, including maintaining KYC Records. It also explains your rights as a data subject and how to contact us with questions or concerns.

We treat customer and staff privacy, including business dealings, as highly confidential, and our management is committed to safeguarding personal information supplied by clients and employees.

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Section 2

Who we are and how to contact us

If you have any questions about this Privacy Policy or how we handle your personal data, contact us:

ASAP Credit LimitedOld Mutual Building, 4th Floor, Room 433, Kimathi Street, Nairobi, KenyaP.O. Box 1469 - 00100, Nairobi[email protected]0768 222 111asapcredit.africa
3

Section 3

Purpose and scope

This policy confirms ASAP Credit Limited's commitment to protecting personal data. We do not share personal data with third parties unless permitted by this policy, required by law, or where you request or apply for a product or service that requires such sharing.

This policy applies to personal data we process in the course of our regular business operations and governs the actions of our employees and relevant partners who support our operations.

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Section 4

Personal data we collect

To provide our services and maintain KYC Records, we may collect and process personal information from you and from lawful public sources such as registers and public records.

Personal data may include information that identifies you, such as:

  • Name

  • Gender

  • Date of birth

  • Contact details

  • Other relevant identifiers needed for the services requested

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Section 5

Why we collect and use personal data

We collect and use personal data to provide or carry out the services you request and for the purposes described in this notice. We process personal data based on:

  • Our legitimate business interests in operating and managing our business; and/or

  • Legal obligations under applicable laws and regulations.

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Section 6

How we process personal data

In compliance with applicable law, personal data may be processed manually and electronically for the purposes stated above. We restrict access to authorized ASAP Credit Limited personnel and approved service providers, who are assigned and trained to handle data only according to our instructions.

We do not share personal data with third parties unless explicitly authorized at the time you apply for a product or service, or as otherwise permitted under this policy or required by law.

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Section 7

Storage and retention

We keep personal data only as long as necessary, taking into account the data source, relevance to processing purposes, legitimate business needs, legal requirements, and applicable national and international regulations.

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Section 8

Data security

We take reasonable and appropriate measures to safeguard personal data and maintain confidentiality. Data transmitted to us may be protected using encryption in transit, for example SSL/TLS where applicable, and we implement organizational and technical access controls.

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Section 9

When we may disclose personal data

ASAP Credit Limited does not rent or sell personally identifiable information. We may disclose personal data only when:

  • We have received your consent to disclose such information; or

  • We are mandated by law; or

  • We must respond to court orders, subpoenas, or similar legal processes; or

  • You participate in activities or behavior that violate our privacy policy; or

  • Not disclosing the information could be detrimental to our interests, for example fraud prevention or protecting legal rights.

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Section 10

Your rights as a data subject

Subject to applicable data protection law, including the Data Protection Act, 2019, you may have rights to:

  • Access information about your data

  • Correct inaccurate data

  • Restrict processing

  • Request deletion, subject to lawful exceptions

  • Object to processing where applicable

  • Data portability where applicable

To exercise your rights, use the contact details above. We may request proof of identity, such as a copy of your ID or passport, before fulfilling requests.

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Section 11

Complaints

You may lodge a complaint with the relevant data protection authority. In Kenya, the Office of the Data Protection Commissioner (ODPC) is the competent authority.

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Section 12

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website and will take effect when published.